Privacy Policy

Last Updated: May 2024

Introduction

Welcome to 4oimage ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation services, website, and related applications (collectively, the "Service").

By accessing or using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions or surveys
  • Make purchases through our Service

The personal information we collect may include:

  • Name
  • Email address
  • Billing information (for payment processing)
  • Profile information (such as profile pictures)
  • Communication preferences

Usage Information

We automatically collect certain information about how you interact with our Service, including:

  • IP address
  • Device information (type, operating system, browser)
  • Interaction data (pages visited, features used, time spent)
  • Images and prompts you generate using our Service
  • Error logs and performance data

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Respond to your inquiries and provide customer support
  • Send administrative information, updates, and marketing communications
  • Analyze usage patterns and optimize user experience
  • Improve our AI models and generation capabilities
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

AI Training

By using our Service, you acknowledge that we may use the images you generate, along with the prompts and associated metadata, to improve our AI models and generation capabilities. This helps us enhance the quality and accuracy of our Service for all users. If you do not want your generated content to be used for AI training purposes, please contact us at [email protected].

Data Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

4oimage AI
Attn: Privacy Team